FAQ

Q: How do I login?

For detailed instructions see the Getting Started Section
In Short you must:
- Connect to the server and enter your password into chat
- If it's your first time connecting, choose a password and write it down, you will have to enter it twice
- If you've already connected before and have a password, just enter it into chat.
(Don't worry your password won't show in chat while your logging in)

Write down your password and keep it somewhere safe!

Q: Problems with /REGISTER and /LOGIN commands?

Don't use them! Read and follow the instructions onscreen instead to enter your password into the chat window (only if it prompts you via pop-up & chat) don't worry it won't actually put your password into chat.
We stopped using /register and /login because it was too easy for people to put their password in chat by accident.
We make this easy as we possibly can to secure your account, but you still have to read, follow instructions and think *a little* :)

Q: How do I change my password?

Go into chat and type the command /chpwd *password*
Where *password* is your old password.
It will prompt you for your new password which you will have to type into chat twice.
Once again don't worry - it won't show your password in the chat on the server :)

Q: I forgot my password - how to reset?

Passwords can only be reset for Donators because otherwise we can't validate you are who you say you are.
If you request a password reset be sure to include some proof of your donation such as email address or paypal transaction

Once again - WE CANNOT RESET YOUR PASSWORD IF YOU ARE LEATHER RANK

If you can't access your account, please change your minecraft name in options and re-connect

To reset your password send an email to: pigraid1@gmail.com
Be sure to include:
-Your Minecraft Name
-Proof of Donation such as paypal email or transaction ID
Click Here to Email Us
Don't forget your password!! :)

Q: I Donated but Didn't get my Rank?

If you donated but didn't receive your reward email us using this link.
ONLY CLICK THIS LINK IF YOU DONATED THRU BUYCRAFT BUT DIDN'T GET:
Click Here for BuyCraft Donation Issue

Q: Vote Issues / How to Vote?

You can now vote on three popular minecraft sites:
Click here to vote at v.pigraid.com, login to the server and type /vote to redeem!
Enter your minecraft name and complete the puzzle.
Then join a pigraid server and type /vote into the chat.

If you voted by completing the puzzle, but /vote still didn't work:
-make sure the vote page wasn't stale, go back, refresh the page and vote again.
-sometimes the vote server is overloaded and the request isn't processed, there's nothing we can do about that, sorry. Try again the next day.

Q: Invalid name?

You most likely have a space in your name. Make sure your name has no spaces in it.

Q: I'm trying to play with a friend?

To guarantee the same server as someone else, enter it in manually:
-For example, you both add a new server IP/Address: p1.pigraid.com
-Then both of you will connect to that server
-Servers p1 thru p12 or so are currently available.
-Factions zone fbz1 thru fbz3 are also available.

Q: People are saying they will ban me?

Please DO NOT believe anyone can ban you. They are trying to scam.
If in Chat they do not have the Owner or Mod Tag they have no power.
People will also try to scam you by saying they're an admin or know the owner.
Not true. Don't be so gullible, or believe everything you hear :)
IF THE PERSON DOESN'T HAVE MOD OR OWNER TAG THEY ARE NOT REAL!! :)

Q: Too many hackers!

We're trying to recruit more staff but its hard to have people on all the time
and there are too many hackers to count, and no magic way to stop them.
Just know we are trying our best to make the game fair!
As new updates, plugins and techniques are developed to fight hackers we will follow suit and implement.

Q: What if someone asks for my Password?

NO LEGIT STAFF WILL EVER ASK YOU FOR YOUR PASSWORD!!
NEVER GIVE OUT YOUR PASSWORD!!! We will never ask you for your password in chat or email, so don't give it out!
Anyone requesting your password is scamming!!

Q: I'm glitching through floor / wall?

Server glitch, not much we can do until pocketmine is updated, sorry.

Q: How do I get weapons and armor?

Several Ways: -The Leather kit is free, click on the sign in spawn.
-Visit the shop - you can buy with coins
-Try the parkour, there are parkour kits
-Vote! click on the vote link below:
VOTE
-Donate - this will give you access to the other kits
DONATE
-Kill people and take their stuff :)

Q: I lost a set of Armor?

Sorry we can't restore items to everyone that loses them, there's just too many people and request. Sorry! To get a kit try parkour, visit the shop, trade, vote or donate!

Q: How do I apply for Staff / Helper?

Submit and application via the link below: -You must be an active player on the server -Help other players -Have donated to the server -You must have voted at least 10 times -Please provide us your age & minecraft name -Give some useful feedback for the server, like how to improve it or ideas for new game play Click Here to Apply for Staff

Quick Links