FAQ

Q: "You Cannot Play Multiplayer Because Of How Your Account Is Set Up ... XBOX Privacy"

The way your account is set up, your birth date indicates that you are underage. You will need your a parent or guardian who is able to change that in the xbox privacy settings or they can create a family account where they can give your account permission to play online.

This video shows how to login to xbox and change privacy settings. Your parent will have to complete this step.

This video shows how to create an account.

Q: What is this about XBOX Login?

For detailed instructions see : XBOX Update News

Q: Reset or Change XBOX Password

Passwords are not handled by Pigraid nor do we have or store any of your personal information or password!

Click HERE to reset your XBOX Live Password

Q: I forgot my old PigRaid password which I need to transfer my old account to my new XBOX gamertag

To reset your old account password send an email using the link below.

Be sure to include:

-Your Minecraft Name

-Proof of Donation such as paypal email or transaction ID

Click Here to Email Us

Q: I Donated but Didn't get my Rank?

If you donated but didn't receive your reward email us using this link.
ONLY CLICK THIS LINK IF YOU DONATED THRU BUYCRAFT BUT DIDN'T GET:
Click Here for BuyCraft Donation Issue

Q: Vote Issues / How to Vote?

You can now vote on three popular minecraft sites:
Click here to vote at v.pigraid.com, login to the server and type /vote to redeem!
Enter your minecraft name and complete the puzzle.
Then join a pigraid server and type /vote into the chat.

If you voted by completing the puzzle, but /vote still didn't work:
-make sure the vote page wasn't stale, go back, refresh the page and vote again.
-sometimes the vote server is overloaded and the request isn't processed, there's nothing we can do about that, sorry. Try again the next day.

Q: I'm trying to play with a friend?

To guarantee the same server as someone else, enter it in manually:
-For example, you both add a new server IP/Address: p1.pigraid.com
-Then both of you will connect to that server
-Servers p1 thru p12 or so are currently available.
-Factions zone fbz1 thru fbz3 are also available.

Q: People are saying they will ban me?

Please DO NOT believe anyone can ban you. They are trying to scam.
If in Chat they do not have the Owner or Mod Tag they have no power.
People will also try to scam you by saying they're an admin or know the owner.
Not true. Don't be so gullible, or believe everything you hear :)
IF THE PERSON DOESN'T HAVE MOD OR OWNER TAG THEY ARE NOT REAL!! :)

Q: Too many hackers!

We're trying to recruit more staff but its hard to have people on all the time
and there are too many hackers to count, and no magic way to stop them.
Just know we are trying our best to make the game fair!
As new updates, plugins and techniques are developed to fight hackers we will follow suit and implement.

Q: What if someone asks for my Password?

NO LEGIT STAFF WILL EVER ASK YOU FOR YOUR PASSWORD!!
NEVER GIVE OUT YOUR PASSWORD!!! We will never ask you for your password in chat or email, so don't give it out!
Anyone requesting your password is scamming!!

Q: I'm glitching through floor / wall?

Server glitch, not much we can do until pocketmine is updated, sorry.

Q: How do I get weapons and armor?

Several Ways: -The Leather kit is free, click on the sign in spawn.
-Visit the shop - you can buy with coins
-Try the parkour, there are parkour kits
-Vote! click on the vote link below:
VOTE
-Donate - this will give you access to the other kits
DONATE
-Kill people and take their stuff :)

Q: I lost a set of Armor?

Sorry we can't restore items to everyone that loses them, there's just too many people and request. Sorry! To get a kit try parkour, visit the shop, trade, vote or donate!

Q: How do I apply for Staff / Helper?

Submit and application via the link below: -You must be an active player on the server -Help other players -Have donated to the server -You must have voted at least 10 times -Please provide us your age & minecraft name -Give some useful feedback for the server, like how to improve it or ideas for new game play Click Here to Apply for Staff

Quick Links